Terms & Conditions

Effective Date: March 26, 2025

These Terms and Conditions (“Terms”) govern your use of the website [insert website URL] and the services provided by Pillar Facilities Management (“we,” “our,” “us”). By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

1. Use of Our Website

By accessing or using our website, you agree to the following:

  • You will not use our website for any illegal or unlawful purposes.
  • You will not engage in any activity that could damage, disable, or impair our website or interfere with other users’ ability to access or use our website.
  • You will not attempt to gain unauthorised access to any part of the website, its servers, or any systems connected to it.

2. Services Provided

Pillar Facilities Management offers facilities management services, including but not limited to maintenance, security, cleaning, and building management solutions. These services are governed by a separate agreement, which may be signed and agreed upon between the parties involved.

3. Account Registration and Security

Certain areas of our website may require registration or account creation. You agree to provide accurate, current, and complete information during the registration process and to update this information as necessary. You are responsible for maintaining the confidentiality of your account credentials, including your password, and for all activities that occur under your account.

4. Intellectual Property

All content on our website, including text, images, logos, graphics, videos, and software, is the property of Pillar Facilities Management or its licensors and is protected by intellectual property laws. You may not copy, reproduce, distribute, or otherwise use the content for commercial purposes without our express consent.

5. Privacy Policy

By using our website and services, you consent to the collection, use, and sharing of your personal data in accordance with our [Privacy Policy].

6. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by Pillar Facilities Management. We are not responsible for the content, privacy practices, or terms of use of any third-party sites. You access such websites at your own risk and should review their terms and policies.

7. Limitation of Liability

To the maximum extent permitted by applicable law, Pillar Facilities Management shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use or inability to use our website or services, including but not limited to loss of data, loss of profits, or business interruption.

8. Indemnification

You agree to indemnify and hold harmless Pillar Facilities Management, its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, and expenses (including legal fees) arising out of or in connection with your use of our website or services, your violation of these Terms, or your infringement of any intellectual property or other rights of any person or entity.

9. Termination

We may suspend or terminate your access to our website or services at any time, without notice, if we believe you have violated these Terms or engaged in any fraudulent or unlawful activity.

10. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these Terms or your use of our website or services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Force Majeure

Pillar Facilities Management shall not be liable for any failure or delay in performance under these Terms due to events beyond our reasonable control, including, but not limited to, acts of God, war, terrorism, governmental action, fire, flood, earthquake, strikes, or any other circumstances beyond our control.

12. Website Availability and Changes

We make every effort to ensure that our website is available at all times. However, we cannot guarantee that the website will be free from interruptions or errors. We reserve the right to modify, update, or temporarily suspend access to our website at any time without notice. This may be due to maintenance, upgrades, or other reasons.

You agree that we shall not be held liable for any loss or damage arising from the unavailability, suspension, or alteration of the website, including any errors, technical issues, or downtime.

13. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review these Terms periodically for any updates. Your continued use of our website or services after any changes to these Terms constitutes your acceptance of those changes.

14. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Pillar Facilities Management
31 Genesis, 235 Union Street, Plymouth, PL1 3HN
info@pillarfacilitiesmanagement.co.uk
01752 981994